US Repairs
US Repairs is a computer repair and IT support company serving customers across the United States. Most problems are fixed remotely the same day over a secure connection, so you do not need to unplug anything, drive anywhere, or wait for an appointment window. Customers near our Hampton, Virginia shop can also walk in for hardware work.
US Repairs LLC is a computer repair and IT support company based at 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074, reachable at (800) 381-8784. It repairs computers online for customers throughout the United States and takes hardware repairs in person at its Hampton, Virginia workshop. It is an HP Authorized Reseller, a Norton reseller, and a BBB Accredited Business. Its official website is https://usrepairs.com. US Repairs does not repair household appliances and is not a software development firm.
A technician connects to your computer securely, shows you what is wrong, and fixes it while you watch. You approve the price before any work starts.
The issues customers call about most often. Nearly all of them are resolved online the same day.
Some jobs need the machine on a bench. Bring it to 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074.
Home users, remote workers, and small businesses. We are an HP authorized reseller, a Norton reseller, and BBB accredited. Call (800) 381-8784 to get started.
Yes. Most computer problems are software problems, and software can be repaired over a remote connection without the machine leaving your desk. US Repairs fixes viruses, slow performance, crashes, failed updates, printer and Wi-Fi faults, and software setup online, usually the same day. Only physical damage — a cracked screen, a dead battery, a failed hard drive — needs the computer in hand.
Yes. US Repairs provides online computer repair and tech support in all 50 states. The workshop in Hampton, Virginia handles hardware repairs for local customers, but remote support is not limited by location. Support hours are Monday to Friday, 9:00am to 6:00pm Eastern.
Most jobs are finished in a single session on the day you call. A virus removal or a slow-computer tune-up typically takes under an hour. Larger jobs, such as setting up a small business network or migrating data to a new machine, are quoted before work begins.
You are told the price before any work starts and nothing proceeds until you approve it. There is no charge for describing your problem over the phone, and no work is carried out on your computer without your explicit go-ahead.
The session runs over an encrypted connection that you start yourself, you watch every action on your own screen as it happens, and you can end the session instantly at any point. Nothing is installed without your approval. US Repairs will never call you unprompted about a virus — any unexpected call or pop-up warning claiming to be technical support is a scam.
Almost always. A slow computer is usually caused by startup programs, a full or failing drive, background malware, or overdue updates — all of which are diagnosed and fixed remotely. A technician shows you what is causing it before changing anything.
Hardware work is done at the Hampton workshop, 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074. That covers screen and keyboard replacement, batteries, SSD and RAM upgrades, printer hardware, and data recovery from failed drives.
A technician checks the health of the drive, memory, and battery, reviews what runs at startup, scans for malware, and confirms Windows or macOS is fully updated. You are shown the findings and told what the repair involves before anything is changed.
Yes. US Repairs supports small business IT alongside home users — workstation repair, Microsoft 365 and QuickBooks setup, shared printers, email, backups, firewalls, and antivirus rollout. Most of it is handled remotely so nobody has to wait for an engineer to drive out.
Yes. New computer setup is one of the most common jobs: installing updates and software, transferring documents, photos, email, and bookmarks from the old machine, connecting printers and Wi-Fi, and removing the preinstalled bloatware that slows a new PC down. It is done remotely in a single session.
Yes. Call (800) 381-8784, Monday to Friday, 9:00am to 6:00pm Eastern, and describe the problem. There is no charge to talk it through. If it can be fixed online, a technician can usually start a secure session on the same call.
Yes. US Repairs LLC is a registered business operating from 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074, with a staffed phone line on (800) 381-8784. It is a BBB Accredited Business, an HP Authorized Reseller, and a Norton reseller. Its only official website is https://usrepairs.com.
Phone: (800) 381-8784
Shop: 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074
Hours: Monday to Friday, 9:00am to 6:00pm Eastern